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Job opportunities

We welcome those who have a passion for good service and a great attitude, and who are ready to make a real difference to the successful outcome of every event.

Every department shares an equal responsibility for achieving our goals and we strive to create a working environment that rewards excellence and provides job satisfaction, enjoyment and opportunities for advancement.

Current job vacancies

Rostering Coordinator

We are seeking a Rostering Coordinator with exceptionally high analytical skills and attention to detail to fill this newly established role and help ensure we roster the right number of staff at the right time with the right skills.

This role has been established to help support our supervisors/mangers to ensure their focus is on ensuring our venues are 'good to go' for our clients, patrons and delegates and away from their desks! 

We anticipate his role will need time to get to grips with our business and will involve working closely with managers/supervisors to truly understand the business requirements and the current systems/processes in place.

This critical role will work closely with teams, supervisors and managers to roster all time sheeted employees and will provide other HR related to the People and Performance Manager who this role will report to. This role will also be backed-up by the Facilities Coordinator.

To be successful in this role, you will:

  • Develop rosters that meet venue staffing needs and budgets to a deadline
  • Ensure that staff with the necessary skills are rostered at the right times according to business needs
  • Build strong working relationships with management team and rostered staff to help map out and understand relevant skills across teams
  • Make improvements to the rostering system, administration processes and database management to ensure it's as efficient as possible
  • Help identify training and potential recruitment gaps and work with the People and Performance Manager and teams across the business to ensure there is a programme in place


Key skills, knowledge and experience required for this role include:

  • 2+ years' experience in a similar role
  • Evidence of strong reporting, analysing, organisation and administration skills
  • Experience of rostering systems  (electronic systems desirable)
  • Demonstrate a genuine interest in the event and performance business and display an understanding of the business as a whole.
  • Advanced MS Office skills (Word, Excel, Outlook and PowerPoint) with significant skill and experience using Excel
  • Proven multi-tasker with a strong eye for detail and the ability to proactively manage and prioritise competing demands with minimal supervision, producing quality work in a challenging and fast-paced environment

To apply please send your CV and a cover letter to aileen.donnan@pwv.co.nz For more information please contact Aileen Donnan, People & Performance Manager, on 04 806 4742. 

Applications close 10am on Friday 14 November 2014.

Rostering Coordinator Job Description 


Front of House Services Manager

We are seeking a senior customer service professional to fill this newly established role and lead and manage our front of house team across all 6 of our venues. 

This role is essential in helping develop and implement exceptionally high quality standards to reflect our client and their customers' expectations including a strong focus on training. 

This role will also play an important role in a team focused on embedding a  positive health and safety culture. This busy, hands on, role will have a huge amount of variety.  For example, in one day you could be standing in as Venue Supervisor looking after a product launch event on the stunning St James stage while the next day you could be developing training material around the PWV style of service for our team of fabulous Ushers.

To be successful in this role, you will:

  • Be a clear and concise communicator in order to manage and build strong professional working relationships with internal teams
  • Be responsible for developing, implementing, and training staff in service standards, Standard Operating Procedures (SOPs) and processes in line with ISO Quality 9001 and ISO Environmental 14001
  • Be flexible and able to attend events that fall outside of normal business hours
  • Have a strong knowledge and of the new Health and Safety Act, and take a lead role in ensuring a safe and secure environment
  • Manage a portion of the Facilities and Operations budget
  • Work collaboratively across PWV to develop cross-selling and up-selling opportunities that deliver enhanced value to our customers and drive business profitability
  • Be an excellent planner and coordinator to ensure that the front of house teams work seamlessly and quality service is consistently provided to our clients


Key skills, knowledge and experience required for this role include:

  • 3+ years relevant experience in a similar role
  • Exceptional customer service skills including ability to resolve issues in calm and professional way
  • Sound experience in training of SOPs, processes and service standards
  • Analytical focus with proven ability in developing and implementing Standard Operating Procedures (SOPs)
  • Exceptional communicator with a professional and flexible manner with customers and staff
  • Sound knowledge and understanding of the Health and Safety Act, and NZ Building Codes of compliance specifically pertaining to fire safety and emergency evacuation standards
  • Knowledge and understanding of new H&S legislative framework to be introduced in 2015
  • Some appreciation of ISO Quality and Environmental standards
  • A tertiary qualification obtained in tourism, hospitality or event management is also desirable

To apply please send your CV and a cover letter to aileen.donnan@pwv.co.nz For more information please contact Aileen Donnan, People & Performance Manager, on 04 806 4742. 

Applications close 10am on Friday 21 November 2014.

Front of House Services Manager Job Description


Facilities Coordinator

We are seeking a Facilities Coordinator with exceptionally high standards and organisation skills to fill this varied newly established role and work across all 6 of our venues located in the heart of Wellington's waterfront, arts, culture and entertainment precinct.

This coordination based role will provide administrative and coordination support to the Facilities Manager.

To be successful in this role, you will:

  • Be highly organised and able to juggle multiple tasks
  • Provide support to the Facilities Manager, HSEQ Coordinator and Rostering Coordinator as needed
  • Schedule and coordinate all property maintenance access
  • Develop, implement and review Standard Operating Procedures (SOPs) as needed
  • Promote and support the goal of achieving the highest standards in health and safety
  • Build strong working relationship with external maintenance providers
  • Help to undertake HSEQ audits and investigations
  • Support the attainment of certification in International Standards ISO 9001:2008 Quality Management System and ISO 14001:2004 Environmental Management System
  • Communicate effectively with internal and external contacts
  • Be willing to lend a hand to a variety of tasks as required

Key skills, knowledge and experience required for this role include:

  • 2+ years experience in a relevant environment
  • Proven administrative expertise including experience in developing and maintaining facilities, SOPs and health and safety related documentation
  • Ability to handle multiple priorities and projects
  • Some technical knowledge with regards to using 'apps' and other computer software
  • Excellent customer focus and customer service
  • Proven experience with systems and processes
  • Exceptional planning skills
  • Advanced knowledge and experience of MS Office (including Word, Excel and Access)
  • Knowledge and understanding of EBMS highly desirable
  • Some knowledge and understanding of ISO highly desirable

To apply please send your CV and a cover letter to aileen.donnan@pwv.co.nz For more information please contact Aileen Donnan, People & Performance Manager, on 04 806 4742. 

Applications close 10am on Friday 14 November 2014.

Facilities Coordinator Job Description


Venue Cleaners

We are now seeking permanent and casual cleaners (with experience cleaning large commercial buildings) to join our well established and diverse team. These busy, hands-on roles, will involve setting up and cleaning our six showcase venues.

To be successful you will:

  • Have experience in professional cleaning practises (ideally in a venues or hospitality environment)
  • Have a passion for ensuring that all of our venues are professionally presented to the highest standard
  • Have an eye on how we improve what  we do to ensure greater satisfaction for our hirers
  • Enjoy good health (there will be some lifting and long periods on your feet)
  • Be reliable, flexible and trustworthy
  • Be able to work a range of flexible shifts, especially around weekends with a potential for early starts or late finishes
  • Relish working both individually and in a diverse team

To apply please send your CV and a cover letter to Kirsti.Fenske-buikema@pwv.co.nz or for more information contact Kirsti on 021 247 9721. 

Applications close 10am on Friday 14 November 2014.

Venue Cleaner Job Description

Positively Wellington Venues manages the Michael Fowler Centre, Wellington Town Hall, St James Theatre, Opera House, TSB Bank Arena and Shed 6 and the Academy Galleries. We are in the business of “winning and growing more business, community and show business events to improve the performance of Positively Wellington Venues and deliver a better return to the City”. Because things are better LIVE!



Related Resources

Fine art. Fine venue.

PWV are proud to manage the gallery function space 'Academy Galleries'.

Free wi-fi

Keep your finger on the pulse during an event - we now offer free access to wireless internet for delegates in our conference venues (Shed 6, TSB Bank Arena, St James Theatre and the Michael Fowler Centre).

Contact our sales team on 04 801 4207 for more information.

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