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Frequently asked questions

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Where can I find out further information about Venues Wellington's venues?

Please contact us to learn more about Venues Wellington and the venues we manage.

Who owns and manages the venues?

As a business unit of the Wellington Regional Economic Development Agency, Venues Wellington manages five of the city's key venues - the Michael Fowler Centre, St James Theatre, The Opera House, TSB Bank Arena & Auditorium (Shed 6) on the Wellington City Council's behalf. And, we also manage the Academy Galleries function space.

How do I locate Venues Wellington main office and the venues?

Venues Wellington's main office is located in the Michael Fowler Centre.
Michael Fowler Centre is located at 111 Wakefield Street.
St James Theatre is located on Courtney Place.
The Opera House is at 111 Manners Street.
TSB Bank Arena & Auditorium (Shed 6) and the Academy Galleries are located on Queens Wharf Square off Jervois Quay.

View location map

What are our opening hours?

The main office hours are Monday to Friday from 8.30am to 5.30pm. Located in the Michael Fowler Centre the main office access is via a side door to the right of the main entrance doors.  The main entrance doors will only be open when an event is on in the Michael Fowler Centre.

Additional opening hours are dependent on the events taking place in the venues.

What do I need to know about holding an event in Wellington with its tendancies for earthquakes?

New Zealand, like many parts of the world, has a background of seismic risk that is well understood. Wellington came through the November 2016 earthquake very well, and there was little disruption. Wellington has undertaken a rigorous programme of building inspection, identified and managed any issues arising.

Business event planners and promoters can have full confidence in Wellington's capacity to deliver high-quality business event experiences, as ever. Wellington's hotels and civic venues are all open for business, and safe to occupy. Public safety is our number one priority, and our venue teams are trained to manage event attendees and delegates in response to all kinds of emergencies.

As ever, we look forward to welcoming hirers and delegates from around New Zealand and the world in Wellington.

Is there wheelchair access at the venues?

Yes. All our venues are wheelchair accessible. Disabled car parking is also available.

Is there an Automatic Teller Machine (ATM) at the venues?

Yes. An ATM is located outside, or close to, all our venues.

I am a student and I require information on Venues Wellington, can you help me with my research?

Due to the high volume of requests we receive from students for information we cannot reply to each request individually.  We recommend you research our website in detail as it contains a significant amount of information which hopefully will assist you in your studies.

How can I book an event?

Booking an event with us is easy. We have a dedicated team who are happy to answer any of your queries regarding holding an event at our venues. For more information on how we can provide the perfect solution for your event complete the enquiry form.

How can I find out what events are happening at the venues?

To find out about upcoming concerts & gigs please visit our calendar of events.

Where can I purchase tickets for events?

Tickets for our events in our venues can be purchased through Ticketek offices nationally and online. There is a Ticketek box office located at the St James Theatre on Courtenay Place, where you can purchase tickets direct.

Which hotels are closest to Venues Wellington?

Our venues are surrounded by great accommodation providers that provide you with a diverse range of options. And because we are located in the heart of Wellington's central business district, all hotels are only a short walk from our venues. The Amora Hotel is located directly opposite the Michael Fowler Centre, and the West Plaza Hotel is across the road from the Wellington Town Hall. Both hotels are located on Wakefield Street and are close to St James Theatre and The Opera House also. The Intercontinental Hotel is located adjacent to the TSB Bank Arena across busy Jervois Quay. We also have many other quality accommodation providers located within a 10 minute walk to our venues. For further information on options available, check out WellingtonNZ.com

Where can I park?

For the best options close to our venues, view our car parking information.

General information on Wellington?

We have pages dedicated to giving you as much information as possible about our fantastic city.

Working at Venues Wellington?

To find out what employment opportunities are currently available view job opportunities at our venues.

Fine art. Fine venue.

Venues Wellington is proud to manage the gallery function space 'Academy Galleries'.

Free wi-fi

Keep your finger on the pulse during an event - we offer free access to wireless internet for delegates in our conference venues (Shed 6, TSB Bank Arena, St James Theatre and the Michael Fowler Centre).

Contact our sales team on 04 801 4207 for more information.

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